RESPOND© is a citizen relationship management solution developed by Rock Solid Technologies, a platform designed to help local governments meet citizen demands for information and non-emergency services.
Because we understand how agencies work, and how they need to handle all citizen relationships, we developed RESPOND©, a tool that integrates with Microsoft Dynamics CRM to provide prompt attention to your constituents.
This tool distributes the department’s service requests and assigns them to the corresponding person, while it keeps updated records as well. In addition, it provides follow up reports and has the capacity to store contacts in a centralized data base.This product integrates with Microsoft Dynamics CRM and it modifies according to the necessities of the organization. RESPOND will make the difference while allowing you to give that extra mile. If you want more information about RESPOND visit respond311.com or contact Rock Solid’s citizen relationship management team.
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