For the past five years, Puerto Rico based company, Rock Solid Technologies, Inc. (Rock Solid), has been investing in research and development of innovative products, in the development of their human capital, and in partnering with international organizations to expand their service territory to emerge as a global competitor. Rock Solid’s most recent venture brought their expertise through the Caribbean, to the Turks and Caicos Islands.
Having successfully completed a stringent selection process, the Company was chosen to implement a robust business support and financial system for FortisTCI, one of the leading electricity suppliers in the Caribbean. FortisTCI serves more than 12,000 customers, or approximately 98% of electricity consumers in the Turks and Caicos Islands. “After a detailed evaluation of potential service providers we choose Rock Solid for their regional presence and their proven performance implementing the Microsoft Dynamics platforms for complex organizations like ours.” said Eddinton Powell, FortisTCI President and CEO.
Rock Solid will implement an Enterprise Resource Planning (ERP) system tailored specifically for energy and utility companies. The solution is based on Microsoft Dynamics AX ERP with MECOMSTM, a sophisticated solution designed specifically for the Utility industry. The AX/ MECOMSTM solution is currently deployed worldwide by utility companies supporting millions of customers. The solution provides full functionality for all FortisTCI business processes, including Meter Data Management (MDM), a Customer Information System (CIS) and robust financial and HR functionality. The software combines flexibility, efficiency and smart insights. To meet FortisTCI business requirements, Rock Solid partnered with Ferranti Computer Systems, a Belgian company that developed MECOMSTM. Ferranti partners with consulting companies like Rock Solid to deliver their solution around the globe. “Having a regional partner with a strong presence in the Caribbean like Rock Solid allows us to reach customers that we otherwise would not be able to do business with.” said Marc Crauwels, Ferranti Chief Commercial Officer. Combining the power and sophistication of the MECOMSTM solution with the proven experience of Rock Solid in managing complex ERP implementations in the region provides an exceptional solution for FortisTCI.
This project will enable Rock Solid Technologies to expand their experience and capability to provide ERP solutions to the Energy and Utility industries throughout the Caribbean.